Important Information About Our Privacy Policy
Effective Date: August 2025
Smart Business Plans Australia (“we,” “our”) is committed to protecting your privacy and handling your personal information responsibly.
Collection of Personal Information
We collect personal information such as your name, email address, phone number, and postal address, generally provided voluntarily via website forms, email, or phone communication.
Use of Personal Information
Your information is used to:
Provide and administer our services.
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Communicate with you about your requests.
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Inform you of relevant products, services, or updates.
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Conduct surveys or research to improve our offerings.
Sharing Personal Information
We do not sell, rent, or lease your personal information to third parties.
As a commercial finance broker, we share your confidential personal and financial information with lenders and other authorised parties solely for the purpose of assessing and processing your loan applications. All such third parties are bound by confidentiality and privacy obligations.
We may also share information with trusted third-party service providers who assist us in delivering our services, subject to confidentiality agreements.
We do not disclose your personal information beyond these uses without your consent, except where required or permitted by law.
Security of Personal Information
We implement appropriate technical and organisational measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction.
Access and Correction
You may request access to or correction of your personal information held by us by contacting our team. We may verify your identity before providing access and reserve the right to charge a reasonable fee for extensive retrieval requests.
Retention
We retain your personal information only as long as necessary for the purposes outlined and to comply with legal obligations.
Cookies and Tracking
Our website may use cookies or similar technologies for functionality and analytics. You may manage or disable cookies via your browser settings, but some features may become unavailable.
Changes to This Privacy Policy
We may update this policy occasionally. We encourage you to review this page periodically to stay informed on our privacy practices.
Contact Us
For questions or concerns about your privacy or this policy, please contact us at:
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Phone: 1300 262 098
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Email: enquires@smartbusinessplans.com.au
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Website Contact Form: www.smartbusinessplans.com.au/contact